Price Beat Guarantee

At My Depot, we don’t just say low prices we aim to live them.

Our Price Beat Guarantee (PBG) means that if you find a lower priced identical stocked item that's in stock with a competitor (even if it's on sale), we will not only match it, we'll beat it by 5%.

Don’t forget our price guarantee excludes the items listed below under the heading “What items are excluded from the PBG?”.

How do I obtain the 5% reduction?

It’s as easy as 1,2,3. You can obtain the PBG by visiting My Depot Store or by calling us (0414 149 393).

What items does the 5% reduction apply to?

Our guarantee applies to all identical products and services that are:

• Stocked at My Depot Website;
• In stock at our competitor;
• Not excluded from the PBG (see below).

What is excluded from the Price Beat Guarantee?

• Cashback and coupon offers (i.e. supplier cashback or reduced price available via paper coupon or electronic codeword)
• Commercial quantities and pricing (i.e. a reduced price not available to the public)
• Stock liquidations (i.e. competitor clearance products or goods sold by a business placed into receivership)
• We reserve the right to limit sales to reasonable retail quantities

What about online store?

Our Price Beat Guarantee includes products you find online - as long as the item is identical and in stock. When assessing the PBG from online stores we also take into account the added cost of delivery to your location (if any). If the identical, in stock product can be purchased and delivered to your location via online store for a total price lower than the one we are offering, we will beat that total price by 5%.

For further information please visit our store in Yennora or call us(0414 149 393) and we will be able to assist you with your query.